Eken is fined $700,000 for including an inactive address in its documents to the FCC.

The Federal Communications Commission (FCC) is proposing to impose fines exceeding $700,000 on Eken, a Hong Kong-based video doorbell manufacturer. This action comes after the detection of an unrelated regulatory violation discovered during an ongoing investigation. The FCC launched its inquiry into Eken after Consumer Reports identified in February 2024 that the company's products, marketed under more than ten brand names, had security vulnerabilities. These flaws allowed anyone with the serial number of the doorbell to remotely access its captured video footage.

Eken's products are sold under various brands, including Aiwit, Andoe, Bitepass, CutePanda, Eken, Fishbot, Gemee, Guggre, Luckwolf, Rakeblue, and Tuck. In April, Eken announced that it had addressed the vulnerabilities through a firmware update. Nevertheless, the investigation into these flaws is still ongoing.

Additionally, the FCC found that Eken was in violation of regulations stating that foreign companies with FCC device certifications must designate an agent in the U.S. responsible for communication with the commission. As part of this investigation, the FCC’s enforcement bureau sent a Letter of Inquiry to Eken's U.S. contact, an individual located in Colorado Springs, Colorado. However, it was discovered that the address provided on those forms had been inactive since 2019. The FCC indicates that Eken's representative did not respond to letters sent through other means, including email.

The FCC stated that “providing a false address for the designated agent in three FCC applications constitutes three apparent violations of FCC rules, resulting in three proposed fines at the maximum possible amount.” The proposed fines total $734,872, while the investigation into Eken's devices continues.