Spotify fixes an issue that was sending ads to Premium users.

Spotify users have reported an unusual issue where advertisements are being generated despite having an active Premium subscription. This situation has been discussed on forums like Reddit and X, where several affected users expressed their frustration at encountering non-skippable ads. Spotify's support department has indicated that their engineering team is working on the issue. In a message on the community forum, the platform suggested that if the problem persists, users should try logging in and out of their account several times to reset the synchronization process. They also recommended clearing the app's cache and restarting it.

Additionally, support on X suggested uninstalling and reinstalling the app, although they did not provide guarantees on the effectiveness of this measure. Despite these attempts at solutions, many users continue to face problems. Some have reported experiencing an alarming frequency of consecutive ads, leading to comments from users who mentioned considering switching to Apple Music if the ads persist with their subscription.

The issue is not limited to the mobile app; various complaints point to similar failures in the web player and streaming through smart devices. Furthermore, users have mentioned that some functions, such as the option to skip songs or random playback, are failing. So far, Spotify has not provided a clear explanation of the root cause of the problem nor has it presented a universal solution for all affected users.

In other news, the company plans to launch a new high-fidelity streaming tier by the end of the year and has begun integrating AI-generated audiobooks into its platform. Meanwhile, YouTube has introduced a new Premium Lite subscription option in the United States, which does not include access to YouTube Music Premium or features such as background playback.