Intel executive acknowledges that the Arrow Lake launch "did not go as expected."
Intel intends to launch solutions soon.
Criticism of Intel's new Core Ultra 9 200S processor, based on the Arrow Lake architecture, has been discouraging, particularly regarding gaming performance. However, Intel indicates that this situation is not set in stone. According to Robert Hallock, Vice President and General Manager of Technical Marketing and AI for Intel's Client sector, the company is working to enhance the performance of its new chips and expects to provide a timeline for the solution very soon.
Intel has been clear in stating that its new processors will not outperform AMD's in the gaming arena. Nonetheless, the evaluations received have been surprising and negative. While some efficiency improvements have been noted, as highlighted in Tom Warren's review in The Verge of the Core Ultra 9 285K, the performance of the new chip appears to lag behind even Intel's previous Raptor Lake models. Additionally, its performance is at a disadvantage compared to AMD's competitive Ryzen 9800X3D.
Hallock mentioned during the interview that the structure of the Arrow Lake chips is solid, but the company has identified certain factors that may cause unforeseen effects. He also stressed that the performance issues of Arrow Lake are solely Intel's responsibility and not attributable to Microsoft or other entities. As for when the company will provide a timeline for the fixes, Hallock hopes to offer a “comprehensive update” on the issues and their causes by the end of November or early December. The good news is that the solution will be straightforward, describing it as a process of "updating the BIOS and Windows."
