Finally, a pesky Microsoft Store error that has existed since before Windows 11 has been resolved.
A process that has taken time.
Microsoft has introduced solutions for a recurring error in its app store for Windows 11, after more than six years since it became known. This error, known as code 0x80131500, was initially reported in 2019 and manifested as a frustrating obstacle for users of the Microsoft Store.
To address this issue, the company has suggested four methods to resolve the error. The recommendations include resetting the Microsoft Store app, checking for available updates, using the Store troubleshooter (exclusive to Windows 10), and adjusting TLS settings in the internet connection. Specifically, Microsoft advises users to ensure that TLS 1.2 and TLS 1.3 are used, by unchecking TLS 1.0 and TLS 1.1 in the Internet Properties tab.
The first mention of error 0x80131500 was recorded on the subreddit r/Windows10 over six years ago. In an initial post, the author mentioned that they had temporarily resolved the issue, but the fix was not permanent. In that thread, the user explored various alternative methods, such as creating a new local Windows account, temporarily disabling antivirus, clearing the store cache, and reinstalling the app using the troubleshooter.
With the guidelines now officially available from Microsoft, it is hoped that the error, which has caused frustration among many Windows 11 and Windows 10 users, will finally be eradicated. However, the question arises as to why it took so long to address such a frequently mentioned problem, especially considering that many users might avoid the Microsoft Store in favor of other installation sources.
This situation raises further interest in how often users actually utilize the store, and how its lack of popularity might have led Microsoft to deprioritize a solution earlier. Nevertheless, it is expected that one of the proposed solutions will allow users to no longer deal with the "Try again" message.
