Do you have a faded line on your new Kindle? You're not alone.
The Kindle Colorsoft is designed to resemble a sheet of paper; however, some users are facing an issue that gives it an appearance similar to paper from a century ago.
The Kindle Colorsoft Signature Edition has arrived as the first color eBook reader, generating high expectations among reading enthusiasts. However, many users have begun reporting an issue where a yellowish area appears at the bottom of the screen. This problem has become so common that its average rating has dropped to 2.6 stars out of 5, although it remains the best-selling eBook reader at the moment.
The root of the discoloration issue is not entirely clear. Some users mention that the malfunction occurs only when using the edge lighting feature, while others assert that the defect started after a software update. This problem is particularly concerning given that Amazon has promoted this device as ideal for fans of comics and graphic novels, where enjoying color work is essential.
So far, Amazon has not issued an official statement about the situation. However, a user on Reddit shared a screenshot suggesting that the company is aware and working on a solution. This user had received information from a customer service representative indicating that a future update might resolve the issue and was advised to check back in 48 hours.
The public's reaction has been mixed. Some users did not notice the discoloration until others pointed it out, while others consider it a significant distraction that affects their overall experience. It is expected that Amazon will release a fix soon; if the issue is due to a software malfunction, the solution should be relatively straightforward. If it turns out to be a hardware problem, its repair could be much more complicated. For those facing this issue, it is recommended to contact Amazon support, as a higher number of reports could expedite a solution.