Atlassian's Jira has reached its limit with your issues.

Atlassian has recently revealed its intention to merge its developer-focused Jira Software tool and Jira Work Management, used by business teams, into a single product. Although Jira was initially created for developers and the teams that support them, over time it also gained popularity among business teams. Atlassian quickly capitalized on this trend by launching different versions of Jira to meet the needs of these groups. However, now more than ever, it is essential for developers and business teams to collaborate, and the new version of Jira is designed to eliminate these old silos.

During its Team ’24 Europe event, the company announced the next steps for the new version of Jira, which will include a refreshed design and new customization options. One of the most notable surprises is that Atlassian has decided to remove the term "issues" as the default term for referring to work managed in Jira. Although the "issues" option will still be available, users will now be able to choose how to label their work, whether as "task," "subtask," "blocker," or "release." While some of these terms may still cause issues, it is no longer necessary to call them "issues."

With this update, Jira will also introduce a new simplified navigation experience, allowing users to customize the sidebar navigation to their liking. In terms of customization, like in Trello, users will now be able to change background colors, images, and card covers in Jira according to their preferences.

For program managers, Jira will add a dedicated feature: program boards. These new boards sit between detail-focused Kanban boards and a team calendar, displaying key work items from multiple teams with a customizable cadence, based on each company's work dynamics. Another new feature is the implementation of project templates, which allow companies to scale their processes across different organizations.

As usual, the launch of a new product comes with features powered by artificial intelligence. In the case of Jira, this includes two new functions: Loom, Atlassian's asynchronous video messaging platform, can now automatically generate a work item from a video transcription, and Jira can now automatically break down a larger task into smaller subtasks. It remains to be seen how effective these new features will be in practice.